The Jr Client Advisor position in Doha, Qatar, is an exciting opportunity for individuals passionate about luxury retail and delivering exceptional customer service. This role goes beyond traditional sales, positioning the advisor as a personal consultant who builds meaningful relationships with clients while driving sales and promoting a positive store environment. A strategic mindset, commercial awareness, and a commitment to excellence are essential for success in this role.
About the Company
Printemps is a prestigious luxury retail brand known for delivering an exceptional shopping experience and cultivating a sophisticated, customer-focused environment. As a Printemps ambassador, the Jr Client Advisor represents the brand’s values and standards, ensuring every client interaction reflects professionalism, quality, and attention to detail.
Responsibilities
- Act as a role model, demonstrating sales leadership and fostering cross-selling and client repurchase
- Maximize business opportunities through effective sales floor management and visible presence
- Cultivate a culture of excellent customer service; resolve complaints or escalate as needed
- Drive sales and maximize customer satisfaction
- Review customer complaints and propose improvements to service standards
- Support store supply chain by controlling inventory, receiving, displays, turnover, and returns
- Ensure merchandising reflects trading period needs in line with the Printemps Marketing Calendar
- Formulate pricing policies, authorize clearance sales, and study market trends
- Promote a positive work/store environment and contribute to team development
Requirements
- Minimum of 3 years of experience in luxury retail or a similar industry
- Arabic nationality required
- Excellent interpersonal skills with the ability to motivate and teach team members
- Experience drafting operational manuals and setting store standards
- Strong analytical, reporting, and commercial skills
- Effective stock and inventory management skills
- Ability to work with leaders to maintain consistency across stores
Skills
- Strong customer service and client relationship management
- Strategic sales and commercial awareness
- Leadership and team coaching abilities
- Problem-solving and conflict resolution skills
- Effective communication and interpersonal skills
- Attention to detail and ability to work in a fast-paced retail environment
- Ability to manage inventory and understand merchandising principles
Benefits
- Opportunity to work with a prestigious luxury retail brand
- Career growth and skill development in sales and client advisory
- Exposure to an international and sophisticated clientele
- Supportive, professional, and collaborative work environment
- Involvement in strategic sales initiatives and store operations
- Recognition and rewards based on performance and contribution
